DOMESTIC SHIPPING

Hello! Thank you for being a valued customer with us here at BirdTricks. Here is some quick information regarding our shipping process.

If you are purchasing products from both this website and our main website, the orders will be sent separately and do not relate to one another in terms of shipping costs and/or shipping time frames.

For all domestic shipments within the US...

All shipments are done either USPS or UPS and will ship within 4-5 business days after placing your order unless otherwise stated in the product description. Shipping time, once it has left our facility, is typically between 4-6 business days. However, we have no control over shipping times once they leave our facility and cannot guarantee any times.  

If our system does not register your address as being a valid address, we will always email you with the email you provided when checking out before shipping to verify your address. 

Our system is setup to calculate the cost of shipping at checkout based on the items chosen. However, there are certain zones or orders that may end up having higher shipping costs than what our system originally charged for the order. If those costs are more than $5 over what our system charged, we may send you an invoice for the additional shipping cost. When we send you this invoice, you can decide if you would like to move forward with the additional shipping or cancel the part of your order the shipping was affecting. While this situation is rare, it can happen, especially with those living in Alaska and Hawaii. We apologize for any inconvenience - we truly wish shipping prices were not so outrageous!

If your package seems to be lost in the mail, mis-delivered, or there is anything wrong with your package, please email our customer service team at info@birdtricks.com or us our contact us page to send us an email. Our return and refund policies can be found here. We will, one time per household, replace or refund a lost or stolen package, but if the decision is made to replace and it is lost again, we do not offer further replacements or refunds. 

For all international shipments...

All Canadian orders are charged a flat rate of $29, but we reserve the right to cancel and refund your order if shipping costs are excessive. We will most definitely contact you first to inquire if you'd like to pay the additional cost or receive a refund.

All other international orders are charged a flat rate of $39, but again, we reserve the right to cancel and refund your order if shipping costs are excessive. We will most definitely contact you first to inquire if you'd like to pay the additional cost or receive a refund.

Please read our full international shipping policy page before placing a physical international order with us so that you know the risks involved with international shipping. By placing an order with us, you are agreeing to the shipping policy terms and conditions. 

If you have any questions regarding shipping please contact us at info@birdtricks.com.

Thank you!