Frequently Asked Questions

  • What Size Toy Should I Get For My Bird?

    While we would love to say that there is one “perfect” size toy for your bird, the reality is that a range of sizes might be best for your bird. For example, a budgie with a buzzsaw beak might enjoy the small or medium sized softer toys rather than the tiny toys you’d think to get. Meanwhile, a large macaw who has never been introduced to toys may be overwhelmed by large toy sizes and starting with a medium would be best. The decision is solely up to you - maybe try a few different sizes in your order to see what your flock likes best!

  • Can You Ship These Toys Internationally?

    The short answer is yes! We can! However, there are some restrictions when it comes to shipping internationally, and there are a FEW countries we currently cannot ship to. For all the information on international shipping, please see our International Shipping Policy page.

  • Why Is There A 3-Toy Minimum?

    While we always want to encourage your flock having a multitude of toys available to them, the reason for this limit is more on the business side rather than the bird side. While we do charge for shipping, by making the orders a 3 toy minimum, we can avoid having to charge you a handling fee as well. With these toys being designed, made, and packaged by our team, having less orders with higher quantities helps keep things running efficiently and allows us to not have to pass any cost on to you.

  • Can I Use BirdBucks Rewards On Orders Here?

    BirdBucks rewards that are earned over on our main website cannot be applied to orders placed on this website. Similarly, orders placed on this website do not count towards your BirdBucks rewards and points will not be added to your main account. This website is treated as a separate entity and all orders placed here are completely unrelated to orders placed there. We appreciate your understanding and apologize for any inconvenience this causes.

  • What If My Bird Is Afraid Of The Toys Or Shows No Interest?

    It is not uncommon for birds to be fearful or disinterested in toys at first - depending on their history, they may not know what a toy even is or it may be seen as an encroachment into their territory. However, the benefits toys can have on both physical and mental health make them worth putting in the effort of training your parrot to play with toys. Trust us - once you get them started, they won’t want to stop! Two great videos we recommend to get you started are “Teaching Small Parrots To Play With Toys” and “To The Birds Who Won’t Play With Toys”. We also have a great free download on foraging here.

  • Does BirdTricks Offer Wholesale or Large Order Discounts?

    At this time, we don’t offer wholesale or large order discounts on our BirdTricks Exclusive line of toys. We are still in the beginning stages of launching this new line and are working on expanding our operations so that we can begin selling in larger quantities to small business, rescues, sanctuaries, etc… If you would like to be kept on a waiting list for when we do make wholesale options available on these toys, please email our customer care team at info@birdtricks.com. We DO have some other products available for wholesale if interested in something other than toys for your business.